Business Plan for a Real Estate Business in Bangladesh Essay

It will make great quality pads for customers to live and appreciate parcel progressively selective offices. All these will be accessible at an entirely sensible cost. Since we have confidence in economies of scale. Trademark: â€Å"feel like living on paradise in each moment† Financing: To fire up the business, Tk. 20 crores will be required, some extra should be financed by the bank. The credit will be reimbursed by five years. Classification: This Business Plan is carefully secret and is the property of the co-proprietors referenced previously. Any generation of the material inside will result is carefully restricted. There has consistently been a decent interest in the land showcase, and as the salary level of the individuals of Bangladesh develops, that request is flooding much further. Individuals need to purchase exceptional, gorgeous and appealing pads, yet they need a decent incentive for their cash also. That’s where we come in. We offer brilliant quality pads, at sensible costs. Another uniqueness of our business is that we have a different line of lofts for office/bank utilize as it were. There is as of now no such land organizations in Bangladesh that offers a select line of condos. Accordingly, in this portion, we can appreciate the advantages of being an oligopolist. Then again, we have the business-to-business prospect. Because of good financial development, lofts are on the ascent. Raihan with portion of benefit and misfortune as indicated by proportion of value contributed. Together, we have assembled the fundamental mastery required to maintain a land business. At first, we will obviously bring about misfortunes, however we intend to make benefits in the fourth or fifth year. Land Industry Analysis Industry Analysis: Real bequest is a fixed, unmistakable and relentless resource in type of houses or business property. Land showcase includes creating, leasing, selling/buying and redesigning of these advantages (houses). Market members incorporates o Developers (contractual workers, engineers, etc), o Facilitators (contract organizations, land representatives, banks, anagement operators, etc), proprietors, leaseholders (leasers) Every item (house) is extraordinary as far as structures, area, and financing in this manner showcase has heterogeneous items. Exchange costs are high and the procedure is typically long. In spite of the fact that there are manufactured houses, however the land underneath is work fixed, land is an enduring resource. Market Segmentations: The fundamental factor that influences request in land industry is segment highlights. The segment factors incorporate populace size and development, social foundation, convictions. In any case, different elements like salary, cost of lodging, cost and accessibility of assets, customer inclination, supplier’s inclination, cost of substitutes and praises. Future Outlook: One of the most surprising measurements with respect to land in this nation, and a reality hardly any individuals even acknowledge, is that enormous segment of land in the Bangladesh is held either by the Government or is being utilized for agrarian purposes. The complete homestead territory contains about 62% of the all out land zone, timberland zone represents 15%, Perennial water 11% and urban zone just 01%. The physical scene is portrayed by little arable fields. There are more than 11 million homestead possessions with in excess of 65 million parts. The example of land possession is exceptionally slanted. 5% for the families having land over 7. 2 sections of land own 26% of the land and 70% of the families having land beneath 2. 5 sections of land own lone 29% of the land. The per capita accessibility of yield land is at present just 0. 24 section of land. Land usage insights show that 54% of the net trimmed territory is single edited and region under twofold and triple editing represent 72% of the gross edited zone. 20% of the absolute trimmed regions have water system offices. Yield is low I. e. rice - 0. 703 metric ton for every section of land. Yearly food shortfall goes between 1. 5 2. 0 million metric tons. Visit normal cataclysms like violent wind, flood, dry spell, sea swell and so forth add to the setback of yields and domesticated animals. This means just barely any part of the nation is accessible to help all private and business employments. This compares to almost 1800 individuals for every square mile of land by 2020. Regardless of the home loan emergency and coming about budgetary emergency of the most recent quite a while, these measurements appear to show that possessing land in Bangladesh will keep on being an insightful venture. In the essential financial sense, there is no more land being made (constrained flexibly) and more populace thickness consistently (expanded interest). ? Economy: Growth in FY2010 was better than anticipated in April 2010 in Bangladesh, as a pickup in household request killed the effect of frail development in trades. Swelling came in underneath the April projection, and the current record surplus was higher. For FY2011, this Update holds the viewpoint of a moderate uptick in development, however with a marginally lower figure for expansion and a bigger fall in the current record excess. To raise development prospects, force and gas deficiencies should be killed and changes quickened. All the more essentially, political soundness will be basic to boosting development. The bank’s Monetary Policy Statement (MPS), gave in July 2010, showed that there may have been some preoccupation of private credit into shopper spending and into theoretical interests in the securities exchange and land. . So we are anticipating that, the monetary condition in Bangladesh will be vastly improved for business. In the event that we likewise consider the given figures the situation will be clear more.

Cloning for Philosophical Transactions of Society -myassignmenthelp

Question: Examine about theCloning for Philosophical Transactions of Royal Society. Answer: Cloning can be characterized as the procedure by which definite indistinguishable duplicates or life forms can be readied. Clones are these life forms which have precisely same duplicates. They are finished with the assistance of abiogenetically replicating microorganisms who help in creating a few duplicates of a similar mother DNA (Brown, 2016). This would then be able to be embedded in egg for ordinary improvement of living beings or different strategies can be likewise performed to deliver people falsely. This is a significant intriguing point for me as people have accumulated the intensity of delivering new lives without the assistance of the god-like by following remarkable creative route inside the research facility itself. For an enormous number of years from 1958 to 1996, move of the contributor cores from cells present in the early incipient organisms were completed to grow new cells with the assistance of egg cells in the beneficiary. During this time, researchers found that phones can be from the outset altered and afterward they can embrace the nucleic move procedure to create new creatures. Anyway all these were done from early stage stages until 277 investigations were done in 1996 and one of them created Dolly which is an effective clone of a whole living being (Engler et al. 2014). The principle uncommon component that should be noted was that this investigation demonstrated that separated grown-up cell can likewise be utilized to create living beings effectively. Typically early stage cells can initiate any quality however separated grown-up cells can't do as such as their hereditary data should have been reset to early stage. This reset procedure stay deficient ordinarily yet if there should be an occurrence of dolly, it some way or another timed and dolly was conceived. Cloning has a legitimate relationship with natural chemistry. At the point when a clone is delivered by mitosis, hereditary substance of the more up to date cell is indistinguishable from the more established cell as the cell stays got from single progenitor cell. As the procedure is connected with proliferation methodology of creatures, it tends to be considered as organic procedure (Rodriguez Denhardt, 2014). As the researchers build up the capacity to change the distinctive hereditary cosmetics of life forms towards more noteworthy advantage of human in medication and farming, in this manner to is exceptionally related with science and furthermore science. Subsequently in science, it very well may be considered as an imitation everything being equal or certain pieces of macromolecule like that of deoxyribonucleic acids. Subsequently, cloning can be applied in science and in science. The way toward cloning is affecting in an individual researcher by making him come into an acclaimed banter. It might influence a person by causing him to experience the ill effects of a moral difficulty which would be founded on the acknowledgment or dismissal of the idea. While a few researchers trust it to be moral as it opens numerous new fields of trials and developments (Tang et al., 2014). Numerous others accept that they are exploitative and coldhearted as it influences the nobility of genuine living beings on the planet. Additionally getting lives the world for extreme penances are deceptive also. In this manner an individual might be ensnared in the quandary. To me, I feel it has an extremely positive effect as I can predict myself as an uncommon researcher who is taking a shot at creation of new organs structure live creatures. These organs would help residents by effectively supplanting their nonfunctional body organs and giving then new lives to live for. For its effect on society, it is seen that it would help in enormous scope creation of food and medications which will expand future and make lives agreeable. Besides numerous uncommon species can be spared and their species number can be kept up. Nonetheless, it likewise s negative effects. It is an over the top expensive procedure and in addition it will make enormous populace in various countries which may get unmanageable. These will make sway on economy and weight on normal assets (Valarik et al., 2014). There will likewise be absence of hereditary assorted variety and may influence the strict and otherworldly convictions of individuals which may crush their strict convictions. The effect of new research on cloning has outperformed all desires. Hypothetically, cloning is being utilized to reestablish jeopardized species. Talks are in progress to utilize the cloning strategy and reestablish the number of inhabitants in goliath pandas and wooly mammoths. Skin test supplies of fundamentally jeopardized creatures, for example, the northern bushy nosed wombat are being cryopreserved in fluid nitrogen, to help researchers reestablish the quantity of the concerned species (Shapiro, 2017). Cloning strategies are being utilized by a few specialists to deliver early stage immature microorganisms. This methodology will keep away from the need to gather new incipient organism. The strategy is being applied to at the same time clone a huge number of qualities and build up an enormous protein library that will help in useful genomics. Normal cloning techniques are being utilized to configuration crops with high horticultural yield seeds that can be utilized for a long ti me (Jones et al., 2014). This will improve little ranch reaps and make additional opportunities for ranchers. The procedure has likewise been utilized to grow hereditarily altered citrus trees with upgraded protection from greening, dark spots and ulcer. The law of unintended results is frequently characterized by activities of individuals or government that may have unintended or unforeseen impacts. Since the logical method has not been consummated at this point, a few issues will probably happen (Boudon, 2016). Experimentation can prompt illnesses and hereditary variations from the norm inside the clone. Fruitful cloning abbreviates the life expectancy of the life form of intrigue. The natural assets are consistently under steady tension because of populace blast. Cloning would prompt a colossal increment in the quantity of creatures that would prompt experiencing coming about more rivalry of common assets. Also, cloning would bring about loss of variety or decent variety among life forms. In the case of cloning is effective, the development of all races will get hindered and advancement will stop (Ibtisham et al., 2016). Besides, imperfections may emerge in cloned undeveloped organisms present birth due on biochemical changes that happened during cloning process, or because of break in typical working of qualities. Cloning may one day have the option to broaden the life expectancy of people or give them everlasting status. Helpful cloning could be created in future to make remedy for complex degenerative sicknesses, for example, Parkinsons malady and Alzheimers infection. This would help in killing neurodevelopment issue from the general public. Future advancements may likewise demonstrate viable in suppress hunger by cloning meat for a modest scope to meet our food needs. It may likewise be successful in restoring wiped out species like dinosaurs back to life. That would prompt the foundation of another biodiversity. Having a few indistinguishable renditions of ourselves would be another experience. The presence of a reproduction would give some alleviation to relatives and darlings on ones passing (Mameli, 2007). We may have the option to raise a self clone and gather them as organ givers when we fall debilitated. Human cloning will likewise assist our comparable characters with accomplishing various undertakings simultaneously. My investigation gave me the data almost no work, we people will have the option to make any life form we need, from sheep to frogs or presumably ourselves. Cloning will decrease the time required for structuring transgenic creature models and a huge populace of hereditarily indistinguishable living beings would be accessible for study. Foundational microorganism cloning would help in creating restorative treatment for uncommon illnesses. In spite of the fact that cloning of wiped out species appears to be likely, conservation of jeopardized species genome and their ensuing replication would assist with reestablishing the hereditary assorted variety. Nonetheless, cloning of people triggers a great deal of contention and has a few moral, legitimate and social issues identified with it. I don't advocate human cloning because of the dangers of incipient organism wellbeing, sex assurance, human rights and reducing of human abilities related with it (National Bioethics Advisory Commission , 1997). References: Boudon, R. (2016).The unintended results of social activity. Springer. Earthy colored, T. A. (2016).Gene cloning and DNA examination: a presentation. John Wiley Sons. Engler, C., Youles, M., Gruetzner, R., Ehnert, T. M., Werner, S., Jones, J. D., ... Marillonnet, S. (2014). A brilliant entryway measured cloning tool stash for plants.ACS engineered biology,3(11), 839-843. Ibtisham, F., Yanfeng, N., Wang, Z. (2016). Creature cloning downsides an-overview.J. Dairy Vet. Anim. Res,3(4), 3-7. Jones, J. D., Witek, K., Verweij, W., Jupe, F., Cooke, D., Dorling, S., ... Encourage, S. (2014). Lifting crop sickness obstruction with cloned genes.Philosophical Transactions of the Royal Society B: Biological Sciences,369(1639), 20130087. Mameli, M. (2007). Regenerative cloning, hereditary building and the self-governance of the kid: the ethical operator and the open future.Journal of Medical Ethics,33(2), 87-93. National Bioethics Advisory Commission. (1997). Cloning people. Rodriguez, R. L., Denhardt, D. T. (Eds.). (2014).Vectors: a review of sub-atomic cloning vectors and their employments. Butterworth-Heinemann. Shapiro, B. (2017). Pathways to de?extinction: how close would we be able to get to restoration of a terminated species?.Functional Ecology,31(5), 996-1002. Tang, K., Wei, F., Bo, H., Huang, H. B., Zhang, W. L., Gong, Z. J., ... Xiang, J. J. (2014). Cloning and utilitarian portrayal of a novel long non-coding RNA quality related with hepatocellular carcinoma.Progress in Biochemistry and Biophysics,41(2), 153-162. Valrik, M., Klocov, B., Abrouk, M., Frenkel, Z., Kumar, A., Kianian, S. F., ... Korol, A. (2014). New assets and approaches for quality cloning in cereals.Tagungsband der 64. Jahrestagung der Vereinigung der Pflanzenzchter und Saatgutkaufleute sterreichs 25.- 26. November 2013, Raumberg-Gumpenstein, 21.

Coping With PTSD Symptoms Following a Shooting

Coping With PTSD Symptoms Following a Shooting PTSD Causes Print Coping With PTSD Symptoms Following a Shooting By Matthew Tull, PhD twitter Matthew Tull, PhD is a professor of psychology at the University of Toledo, specializing in post-traumatic stress disorder. Learn about our editorial policy Matthew Tull, PhD Medically reviewed by Medically reviewed by Steven Gans, MD on August 05, 2016 Steven Gans, MD is board-certified in psychiatry and is an active supervisor, teacher, and mentor at Massachusetts General Hospital. Learn about our Medical Review Board Steven Gans, MD Updated on September 29, 2019 Post-Traumatic Stress Disorder Overview Symptoms & Diagnosis Causes & Risk Factors Treatment Living With In Children EMS-FORSTER-PRODUCTIONS / Getty Images There are a number of traumatic events that can lead to the development of post-traumatic stress disorder (PTSD); however, exposure to shooting may place someone at particularly high risk for developing symptoms of PTSD. The Impact of Gun Violence Exposure Exposure to gun violence, such as a shooting, can be particularly difficult to cope with for a number of reasons. First, shootings are unpredictable and uncontrollable. Situations that are perceived as unpredictable and uncontrollable are much more likely to bring on high levels of helplessness, anxiety, and fear. Because gun violence is uncontrollable and unpredictable, this may leave people feeling as though there is nothing they can do to protect themselves in the future. Second, during a shooting, there is an extreme threat to a persons life. This can drastically change our outlook on life as well as destroy commonly-held assumptions that we are safe or beliefs like bad things wont happen to me. In addition to feeling as though your own life is in danger during a shooting, a person is more likely to be exposed to the death or injury of others. This may bring up feelings of horror, magnifying the impact of this type of traumatic event. PTSD Symptoms That May Arise Following a Shooting In the aftermath of a shooting, a person may experience a number of symptoms that would be considered part of an acute stress disorder response (or if they persist beyond one month, a PTSD response). Some of these symptoms may include: Frequent and intense nightmares about the event.Intrusive thoughts or memories about the shooting that are easily triggered by things in your environment (for example, newspaper articles, television shows, movies, conversations about the shooting).Attempts to avoid situations or places that remind you of the shooting. This may especially be the case for places where you feel you could be in danger of experiencing a similar event again (for example, unfamiliar places or crowded places).A high level of fear and anxiety upon hearing sounds that are similar to a gunshot, such as a car backfiring or fireworks.Feeling constantly on edge or always on guard, almost as if there is danger lurking around every corner.Having difficulties sleeping. For example, you may feel overly alert, and as a result, wake up in response to even the slightest of sounds. Of course, these are only some of the symptoms that may arise following a shooting. It is also not uncommon to experience symptoms of depression and worry. PTSD: Symptoms and Diagnosis Getting the Help That You Need In the aftermath of a shooting, it is very important to monitor your symptoms. Many of the symptoms that may arise, such as being on edge and constantly on guard, are actually part of your bodys natural and adaptive response to a highly stressful event. For many people, these symptoms will naturally decline over time. However, for some, these symptoms may persist and get worse, ultimately leading to the development of PTSD. If you notice that your symptoms are getting worse, it is very important to intervene early on. Studies have shown that having and seeking out social support can be beneficial in recovering from a traumatic event. Even though you may want to avoid people or isolate, it is very important to remain active and maintain your connections with friends and loved ones. In addition, keep an eye out for unhealthy coping strategies, such as drug or alcohol use. Although substance use may be very effective in reducing anxiety in the short-term, it is only a temporary solution. Substance use only masks the anxiety. It does not help you work through it. Consequently, the anxiety will often come back, and sometimes, it will come back even stronger. It may also be useful to seek out professional help. There are a number of helpful resources on the web that can help you find treatment providers in your area who specialize in the treatment of trauma and PTSD. PTSD: Coping, Support, and Living Well

Lion King - 1696 Words

The Lion King and Hamlet Essay The Lion King amp; Hamlet - Comparative Essay â€Å"All it takes for Evil to prevail in this world is for good men to do nothing.† Disney’s The Lion King placed a children’s faà §ade on a very serious story of responsibility and revenge. This theme, however, is one of the oldest in history, and while it is not the most apparent, it does exist by William Shakespeare. The Lion King seems not to be based on a fairytale, but rather on the Tragedy of Hamlet by William Shakespeare. The basic character archetypes are concealed, and the storyline is simplified for children. But with a closer inspection of the characters themselves and the storyline, we the seasoned readers, can see just how apparent these similarities†¦show more content†¦This role in Hamlet is fulfilled by Horatio. Horatio is completely loyal to Hamlet. There is a constituent of mutual respect in both friendships. In Hamlet, Hamlet is absent for most of the play because he is away at college. He only returns when he feels something urgent needs to be done. As well, Simba is not in the Pride Lands, he is in the jungle when Scar is a miserable king. He only returns when he is needed the most. Both princes return to reclaim their honor. Just as their actions, the fate of the uncles in both the play and the movie are identical. Both meet their deaths at the hands of their nephews. In The Lion King, Simba, upon returning from exile, confronts Scar and defeats him. Hamlet, on the other hand, is more passive at first. He poisons his uncle but before the poison takes effect, hamlet stabs Claudius, finishing the job. These two plays have several plot points in common. These points have inferred the similarity of characters such as Mufasa and King Hamlet, Scar and Claudius, Simba and Prince Hamlet. Laertes from Hamlet, is Claudius’ right-hand man. Although it may seem like he does not share any similarities with Simba, one must think again. Laertes and Simba both display impulsive behavior when angered. Once Laertes discovers his father has been murdered, Laertes immediately assumes the slayer is Claudius. As a result of Laertes’ speculation, he instinctively moves to avenge Poloniuss death. Provide insight into Laertes’Show MoreRelatedThe Lion King930 Words   |  4 PagesThe movie â€Å"The Lion King† can be interpreted in several different ways. There are the opinions of children and the opinions of adults. Children typically do not analyze it in depth as adults do and they do not always see the hidden meaning behind this movie. The movie is all about the ‘Circle of Life’ and how society works. The movie does not promote segregation but it does have hierarchies. Those hierarchies are shown throughout the movie where the lions are at the top and the hyenas are at theRead MoreThe Lion King ( Film )1038 Words   |  5 PagesThe Lion King (FILM) This Disney animated film follows the adventures of the young lion Simba, the heir of his father, Mufasa. Simba s wicked uncle, Scar plots to usurp Mufasa s throne by luring father and son into a stampede of wildebeests. But Simba escapes, and only Mufasa is killed. Simba returns as an adult to take back his homeland from Scar with the help of his friends Timon and Pumbaa. The first theme in the film the The Lion King would have to be manipulation. Although this theme mayRead MoreEssay On The Lion King1736 Words   |  7 PagesWalt Disney’s The Lion King is a legendary film even after its release almost twenty years ago, in 1994. (Disney). This film is easily the best animated feature of its kind; from the musical score to the animation to the memorable characters this film is an instant classic. The film is an animated fantasy adventure that spins the tale of a young lion cub named, Simba, who is the young prince of the lion pride. Simba is betrayed by his uncle, Scar, and runs into the wilderness after his father’s murderRead MoreThe Movie The Lion King 907 Words   |  4 PagesThe 1994 Disney film, The Lion King, is the beloved coming of age story about a young lion cub, Simba, who experiences tragedy, becomes lost, but eventually finds his way back to his roots. Perhaps, one of the most memorable scenes is the one where the ghost of his father confronts Simba. Disney used several elements to portray the feeling of being lost, and finding himself again throughout the less than four-minute scene. The use of physical obstacles, scenery, and parallels to Hamlet, scene 19Read More The Lion King Essay716 Words   |  3 PagesThe Lion King last week, and the first few words that come to my mind are: â€Å"amazing,† â€Å"stunning,† and â€Å"unbelievable!† My expectations were met, as my eyes grew wider with the bright, colorful lights, breath taking costumes, and the superb music of the first scene. I was a little unsure at first, wondering how in the world Disney was going to manage putting a film starring non-human characters, and animated ones at that, onto a three-dimensional stage. Disney never ceases to amaze me. The Lion KingRead MoreReaction Paper On The Lion King1620 Words   |  7 Pagesanalyze the movie The Lion King. Nearly everyone across the world has seen The Lion King, and w hen I was younger it was one of my personal favorite movies. However, I have never thought about this movie in a spiritual or religious way before this assignment. 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The movie was debut back in 1994, and it was a smash hit. The movie starts off with singing â€Å"The Circle of Life†, and the movie is in Africa, where it all begins. It’s showing the king Mufasa holding his new born son Simba holding him up to the heavens with his wife Sarabi. Mufasa is showing him off to the Pride Rock so everyone can see, because as it said down throughout historyRead MorePhilosophy in the Lion King Essay954 Words   |  4 Pagesof The Lion King The Lion King is a classic movie, beloved by many. On the surface, this movie seems to be a light-hearted, carefree tale of a lion cub’s journey to justice. However, on taking a deeper look, one finds that the tale consists of conflicting worldviews and philosophies, while presenting the idea of destiny. But which religions and philosophies is it portraying? Let us take a closer look. Some would argue that Christianity is the mainly presented religion in the Lion King. After studyingRead MoreFilm Analysis Of The Lion King1845 Words   |  8 Pages The film The Lion King was an extraordinary animated film from the Walt Disney Collection. The film uses many theatrical features such as the choice of sound and music, lighting, and the actors and actresses’ voices behind the characters. I will be analyzing this film through formalist theory. â€Å"A formalist approach to analysis is concerned with film form, or how the basic elements are organized to convey certain meanings.† (Goodykoontz Jacobs, 2014) Contextual Information

Mathematicians of the Great Awakening - 664 Words

The 1700’s was home to one of the most crucial time periods in American history, The Great Awakening. This was also a very important time of development for mathematics. One of the mathematicians who had the greatest influence during this time was Gabriel Cramer, best known for his treatise on algebraic curves, published in 1750. Some of the others include Count Fagnano and .Antoine Parent. Ultimately, all three of these mathematicians somewhat revolutionized math during this time period. Gabriel Cramer was a Swiss mathematician born in Geneva in 1704. His father was Jean Isaac Cramer, who was a medical doctor in Geneva. While his mother was Anne Mallet. Jean and Anne had three sons who all went on to academic success. Besides Gabriel, their other two sons were Jean-Antoine who followed his fathers profession and Jean who became a professor of law. Gabriel moved rapidly through his education in Geneva, and in 1722, while he was still only eighteen years old he was awarded a do ctorate for having submitted a thesis on the theory of sound. Two years later, he was competing for the chair of philosophy at the Acadà ©mie de Clavin in Geneva. He published his best-known work in his forties. This was his treatise on algebraic curves (1750). It contains the earliest demonstration that a curve of the nth degree is in general determined if 1/2n (n+3) points on it are given. Some of his other achievements include editing the works of the two elder Bernoullis and writing on theShow MoreRelatedBlack People And The American Revolution1404 Words   |  6 Pagesthat they can retrace their way back to the Great Passage, and ultimately back home. Others decided to directly express their anger and frustrations of their new reality through violence. Most waited for an opportune time to harm. 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John Nash (Crowe) was pressured to get publishRead MoreWhat Were the Causes and Consequences of the Scientific Revolution and How Did It Change the World from 1500 - 1800?1611 Words   |  7 Pagespurely because he could think logically and with reason, meant that he existed. This inspired other great minds of the age to think. In doing so people saw a g reater understanding for the world around them, the environment. This led to the major stepping-stone in the evolution of the Scientific Revolution and, subsequently, the Enlightenment; the Renaissance. The Renaissance was a period of awakening. The idea of beauty in art and the seeds of curiosity that were planted set the scene for the RevolutionRead MoreWhat Does The Renaissance Means and Where It Started1514 Words   |  7 PagesWhat Renaissance means and where it started The word â€Å"renaissance† means re-birth and also re-awakening. It also meant the activity, motion and even time of the big and great revival of not only art, but literature, learning, culture and science. Renaissance as a word symbolizes the revival of many aspects of life and also the transition from the medieval times to the modern times. Renaissance started in the 14th century in the republic of Florence (â€Å"Firenze† in Italian) in the north of Italy. Read MoreEssay on Albert Einstein: Creator and Rebel2900 Words   |  12 Pagesutmost importance. Following mention of those, it is then possible to look at his or her life, family, and religion as well. However, for Albert Einstein, these elements must all be looked at collectively. Einstein will no doubt go down in history as a great theoretical physicist. His work is compared in importance to that of scientists such as Galileo Galilei, Nicolas Copernicus, Johannes Kepler, and Isaac Newton. Some would even say that his contributions to science were greater. However, it is impossibleRead MorePsychedelic Drugs and Their Influence on Creativity and Spirituality2735 Words   |  11 Pagesinduce â€Å"deeply meaningful religious revelations and spiritual awakenings† (Moro et al. 190). Psychedelic drug use in hopes of spiritual revelations is not new, a nd has actually been going on for hundreds of years. The Native American Church has been known to traditionally use psychedelic drugs for spiritual experiences (Moro et al. 190). Some Mexican tribes are also known to ingest psilocybin mushrooms in order to induce religious awakenings (Moro et al. 190). To further prove his argument, LeventeRead More The Liberal Arts and the End of Education Essay3055 Words   |  13 Pagesthroughout the classical period, the Middle Ages and the Renaissance. Its early articulations in Plato, Boethius, Nicomachus, Martianus Capella, Ptolemy and St. Bonaventura and others give way to the advance of modernity.. Jonathan Swift recorded the first great battle of the new versus the old learning. Matthew Arnold and T. H. Huxley engaged in a debate about the respective roles of literature and the sciences at the end of the nineteenth century. that now seems a rearguard action. When Arnold defendedRead MoreJean Piaget Cognitive Development10144 Words    |  41 Pagesis schemata.) Earliest schemes in the sensorimotor period are simply action patterns based on little more than reflexes, whereas later schemes are less action based and more cognitive. In Piaget’s view, children are like intuitive logicians or mathematicians. A child forms schemes or mental categories which may be likened to a mathematician’s concept of a â€Å"set†. For example, a child develops an â€Å"animal† scheme and also forms intuitive rules about what belong in this particular category or set. 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Although libraries have been developed by various nations and cultures, they all share one overriding feature: They provide access

Service quality in hong kong restaurant Free Essays

string(62) " face interviews with prepared questionnaires \(Appendix 1\)\." Abstract This report is to identify and examine the issues of service quality throughout restaurant industry. Personal survey was carried out in Hong Kong to collect positive and negative expediencies in restaurant. The personal survey categorised into five groups: staff, information, process, food quality and availability. We will write a custom essay sample on Service quality in hong kong restaurant or any similar topic only for you Order Now The result will show a range of satisfiers and dissatisfies relating to the experiences in restaurant. Introduction Nowadays, many customers are more demanding on service quality in service industry such as hospitality and tourism. Since 1880s the service quality was began toward to the worldwide trend, many restaurant companies realised that a quality of food, in itself, is not guaranteed to maintain competitive advantage (Van der wal et al, 2002). The purpose of service quality is to delivery of excellent or superior service relative to customer expectation which is recognised as a multi dimensional construct (Zeithaml and Bitner, 1996). Service quality improvements will lead to customer satisfaction and cost management that result in improved profits (Steveson, 2002). Especially for customer service has major impact in service quality, customer service has become a unique component of both product and service sectors as well as the developments in information technology many businesses found that customer are being more demanding and knowledgeable. Not only has that, according to Moore (1987) s hown that many researchers had recognised that service quality could gain competitive advantages for company. Therefore, many companies are increasing attention to improve their service quality (Ghobadian et al, 1994). This report will investigate the levels of service quality in restaurants. It will examine the importance of service satisfaction and meeting customer expectations and studying the SERVQUAL model and the total quality management model. For the purpose of this study, the service quality in restaurants includes staff, decoration and layout, location, menu and information, food quality, hygiene and food process. Customer experiences in restaurant will be assessed by identifying the experience of satisfaction or dissatisfaction by using the Critical Incident Technique (CIT). Literature Review Furthermore, customer to customer experiences is getting more important in todays experience economy, in order make customers are staging memorable, special, and above and beyond service experiences plays an important role. These customer to customer experiences will help company gain a competitive advantage in the competitive service industry. There are many methods and models of evaluating service quality. SERVQUAL is a model that provides a technique for measuring and managing service quality, this has According to Parasuraman et al (1988) from Figure 1, SERVQUAL has five features dimension which are tangibles, reliability, responsiveness, empathy and assurance. These components are to measure the gap between customer satisfaction and expectation. SERVQUAL is assuming the service quality is critically determined by the disparity between the expectations and perceptions of the customer and the service actually delivered (Curry and Sinclair. 2002). In addition, service quality can be defined as the extent to which a performance of company meets a customer’s need or expectation (Wisniewski 2001). Consequently, these are to improve and provide service to customer and a strategy to be a loyalty and have a luxury experience at company. Moreover, ‘Service quality is a multilevel construct consisting of the aforementioned three sub dimensions’ studied by Brady and Cronin (2001). The first dimension is interaction quality, it is formed of attitude, behaviour and expertis e of the service provider. The second dimension is physical environment quality, it is formed of ambient conditions, design and social factors of the service facilities. Lastly, the outcome quality dimension is formed of waiting time, tangibles and valence. Secondly, Totally quality service (TQS) is a continuous improvement process, it involved leadership, measurement tools and organisational culture, it is the product delivered to the customer is a service rather than a manufactured object and customer satisfaction is the ultimate goal in both cases (Karen,1997). It is focuses on customer needs and expectations, the company should understand what customer needs and their expectations before designing and implementation, also in order to maintain the competitive edge, the company must to identify their customer’s needs and meet the customer satisfaction (Asher, 1989). In terms of restaurant, they need to understand their target customer eating behaviour in order to design the menu which suit customer expectation. Moreover, company having a good leadership system, an organisational culture and a team of good commitment employees would improve business process which result in improvements in service quality. This can be an improvement in service performance outcomes or cost based values, high levels of service quality will lead to high levels of customer satisfaction. Parasuraman et al (1991) conceptualised the Zone of tolerance theory and suggests that service quality perception are dependent upon consumer’s expectations. Company in order to understanding and measuring the satisfaction of customer, they used Critical incident technique (CIT), it’s provide a starting point and a process for advancing company through a learning experience (Davis, P J 2006). The CIT can provide a powerful data analysis tool to increase knowledge which is relating to company’s performance (Bitner et al, 1990). The purpose of CIT is to investigate any causes of the problem and then advance some solutions to address the problem. Grove and Fisk (1997) used the CIT to investigate how customers get along with each other in entertainment parks. They found that it is appropriate and reasonable behaviour in service situation as well as individual situation. CIT is a ‘story telling’ method which provides a variety sources of data by allowing respondents to determine which incidents are the most relevant to the phenomenon being investigated (Grewler, 2004). This CIT method has been successfully used in many studies provides and justify of the methodology of this report. Methodology The primary objective of this study is to identify service experiences in restaurant industry. CIT is one of the popular research method in the service literature and it is especially useful when researching phenomenon (Edvardsson and Roos, 2001, Bitner et al, 1990). Furthermore, it involves a classification technique in order to analysis qualitative data. This research is based on face to face interviews with prepared questionnaires (Appendix 1). You read "Service quality in hong kong restaurant" in category "Essay examples" This is to collect the past experiences in restaurants from interviewers as well as the average spending in restaurant critical incident were gathered by asking interviewers to recall the most memorable experience of service quality they had in restaurant. The interviews were carried out in late March 2011 in Hong Kong, China. The reasons of chosen this place was because I am interesting the service quality in my home town as well as Hong Kong is a cosmopolitan city that gathered al kind of different type of restaurants. Interviews were conducted in two days. The interviewers were picked up at random places around Hong Kong. This was to make sure the data I collect could be more accurate as I could. Findings A total of 55 results were collected from 40 respondents, 31 were female and 9 male. 29 respondents can recall their good experiences when they were in restaurant whereas 26 respondents can also recall their bad experiences when they were in restaurant. The results were sorted into 5 categories, these data would help readers to understand the main issues of service quality in restaurant industry. Staff: Satisfier- the staffs are quite friendly, well explained of the menu and also recommended their popular recipe for us. Satisfier- I am a vegetarian, the staff recommend some good vegetarian menu to us and she was very patient to answer our requires. Dissatisfier- the service performance was not as good as I expected, I waited 10 minutes till one of the staff came over or asking order. Information: Satisfier- the menu display very well and the picture of the recipe from the menu are almost the same to what we had. Dissatisfier- the restaurant is not easy to find and did not have many advert on magazine or official website. Therefore, it is not easy to find out more about the restaurant. Process: Satisfier- the process was very efficiency, from taken order fill the food delivery only took 10 minutes. Dissatisfier- I waited for so long till the food came, even though there were not many customers at that moment Food quality: Satisfier- the food taste very nice and well displayed. Satisfier- I am a big eater and the portion is huge which is suitable for me. Dissatisfier- the food was very expensive and did not worth for $1000 for four people. Atmosphere: Satisfier- the restaurant location was outskirt of town which was very nice and quiet as well as suitable for gather some friends for a chat and gathering or some business meeting. Satisfier- in the Valentine ’s Day, me and my girlfriend went to a restaurant, the lighting inside the restaurant was very romantic we had a good time at that restaurant. Dissatisfier- the tables were very close to each other, we felt very uncomfortable. There were too many people waiting for table so we can not stay in that restaurant for a bit longer. Analysis The graph shows the satisfaction of service quality in Hong Kong restaurants. The graph shows that the majority of customers are satisfied with the service quality of restaurant. For the most important is staff performance, 19 respondents can recall their experience of staff service quality, 12 of them are satisfied with the staff’s service, they think that staffs are friendly and introduce the popular recipe to customers. On the other hand, 7 respondents are dissatisfied with the staff’s service, they think that the staff have no manner and took long time to take order. These could shown that the staff’ performance are important and have a directive effect on total service quality. Many restaurant companies are trying to increase the attention to improving service quality especially staff performance, some companies consider service quality is more important than product quality as well as good service quality could improve sale performance and improve profit (Ghobadian et al, 1994; Stevenson, 2002). Customer satisfaction depends on worke rs in the restaurant team knowing their role and working to a common objective (Macanlay, S and Cook, S 1995). Customers think that uniformity is what customer service teams seem to strive for such as standard uniform to all staff and standard greetings, these could improve the company image and professional. Furthermore, restaurant manager should also set a clear service standards and objectives and monitor and jointly review staff performance. For example: how long it takes to process customer calls and orders, letters to customers conforming to company style, use of telephone greeting and handling customer complaints. Other than staff’s performance, food quality is essential in service quality to restaurant in order to be successful. It is because good food can keep customer return and building up loyalty. 10 respondents can recall their good experience of food quality, they think the taste of the food was very good and well display. Also, customers think that the size of the portion is important as well. However, 5 respondents could recall their bad experience of food quality, some of them think that the food was tasteless and other respondent had a experience that the food was over cooked. Food is the main element in restaurant as it is a purpose that customer coming for. Moreover, food quality is important to restaurant and also should exceed customer expectation. Restaurant should be knowledgeable of what the expectation is and what customer needed from the restaurant in order to provide the best food to their target customer, especially in Hong Kong, there are many different type of cu rry themed restaurants, they all had different target market of customers and loyalty, it is because the restaurant managers understand that different customer loves different taste and can not fulfil all customers’ taste. After food quality, process is also important to restaurant operation, its included how long it takes to deliver the food to customer and the whole experience in the restaurant, if the restaurant operation run smoothly, it could gain added value.5 respondents could recall their good experience in the restaurant, most of them were happy with the process and think they are very efficiency. However, 3 respondents could recall their bad experience of process in the restaurant. Most of them were not happy with the delivery time, customer waited over 20 minutes for the food and some of them respondents waited for too long for worker to come and take orders. The process and operation have to be efficiency in the restaurant, these could increase the customer cover in the restaurant and improve in sales. In addition, information is how customer receives news and information from restaurant, the picture and text of the food from the menu should be accurate to the real food. 4 respondents were satisfied with the information such as menu and leaflet of the restaurant. They think that the menu layout was clear and easy to look. Addition to the restaurant advertised on many food magazine which help customers easy to find the place and fully described what is the theme of the restaurant and what kind of food they do in the restaurant. But 3 respondents were dissatisfied with the information, mainly, they were not happy with the menu, they think that the menu was too simple and without the ingredient inside the menu could case misunderstanding, also the food was not accurate to the picture from the magazine. Information is important to restaurant because it involved the communication and relationship with customers, customers have higher expectations if the restaurant is on the magazine and well promoted. For the most important is the menu design, good menu layout and pictures could attract customer. Finally, atmosphere inside the restaurant has a direct impact to service quality, atmosphere is including the lighting, personal space and decoration inside the restaurant. 4 respondents could recall their good experience in terms of atmosphere in the restaurant, one of the respondent said the lighting is important if customer are couple for a special meal as well as decoration. However, only 1 respondent was complaining that the table cover was too close to each table which didn’t have enough personal space and can not relax during the dinner. Decoration and atmosphere are essential to restaurant, it can gives a good image to customer and added value to service quality. Conclusion This report has examined customer perceptions of service quality in terms of staff’s performance, process, information, food quality and atmosphere in restaurants in Hong Kong using the critical incident technique. Perceived service quality is highly subject to different people, there are many definitions of quality that emphasize this aspect of customer (Juran, 1974). However, there is always an improvement in terms of service quality. The result shown that the customers are more concern and recognise the important on service quality into five main areas: staff, process, information, food quality and atmosphere. The hospitality industry such as restaurant seems increasing to be acknowledging the message that quality is satisfying the needs and expectations of the customer (Lockwood, 1995). Moreover, it managing quality is a particularly difficult and complex problems, the restaurant needs to face the manufacturing problems of providing a high quality food to satisfy customer, it also needs to counter the problems of service delivery through the high level of interaction between staff and customer (Lockwood, 1995). The report shown that the majority of respondents were satisfied with the service quality, 64% are satisfied to overall service quality in the restaurant. Especially staff and food quality are the main concern and have a direct impact to service quality, 22 respondents were satisfied with these areas. However, there are 34% are not satisfied with overall service quality in restaurant and mainly 12 respondents were dissatisfied with the staff and food in restaurant. Which has told us that there are improvement in service quality in restaurant. Managerial implications The results of the report have shown that there are many issues should be improved by manager of restaurant operation and training. This report could provide opportunities to the restaurant management for improvement in order to gain more competitive advantages. It is clear that much dissatisfaction in staff’s performance and food quality. The respondents in this research though that these two elements are important in service quality. In terms of staff’s performance, in order to provide exceeding service to customer to meet their needs and satisfaction, management should provide regular training to employees. Also in the food quality, the front house staffs should always asking for opinion of food from customers and having regular meeting with kitchen staffs sharing the commends from customers, not only on food quality also on overall performance. For some chain restaurants, they standardise the food quality and staff’s quality, they set a standard of staff’s quality for staff to follow to guideline to serve the guest and as well as on food control. Process also need to be improved, management need to make sure that the operation runs smoothly and aiming for no mistake in any steps, efficiency service could satisfy customer. Atmosphere and information are based on their target customer, the management should be understand their customer interest and provide suitable environment for customer. How to cite Service quality in hong kong restaurant, Essay examples

Breaking Bad News Writing Tips free essay sample

Unfortunately, there will be times in your career when you have to report bad news to someone. It’s awful to give and awful to hear, but there are certainly better and worse ways to present the message. For this assignment, you will select one of the scenarios below and craft a bad news letter to the fictional recipient. Scenarios: 1. Write a letter to a very strong job candidate telling them that after much deliberation following three rounds of interviews, a prestigious job at your organization has been filled by someone else. However, you believe there may be a position available for this person in the future with the company, so make sure you leave a positive impression. 2. Write a letter to someone 90 days past due on a debt to your company. You may want to explain to your reader what will happen if payment is not made soon. Consider how the reader feels about the situation and what would be the best technique for getting payment. We will write a custom essay sample on Breaking Bad News: Writing Tips or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page Remember, if this person files for bankruptcy, your company may get no payment at all. . Write a letter to a tenant informing him/her of a lease violation. Be sure to include the specifics of the violation. Remember, this evidence could be important if you later need to evict this person. But be careful of outright attacking the tenant. In the past, your management company has had tenants break leases and trash apartments when there was a disagreement with management. 4. Write a letter to someone who is 30 days past due on a debt to your organization. Think about how this letter might differ from the scenario above where the debt is 90 days past due. 5. Write a letter to a former employee who has recently contacted you and asked you to write a letter of recommendation for him/her. Unfortunately, you ethically cannot recommend this individual for the position he/she is applying for. Quite frankly, the individual was arrogant, unprepared, stubborn, and apathetic. You weren’t sad when s/he left the company and you don’t feel comfortable trying to sell them as an employee to another organization. 6. Write a letter to a subordinate rejecting a recently submitted proposal for opening a new location for your business in his or her native country. You know this proposal was very important to this employee because s/he believed that in time, s/he would be able to move back home to run this facility. You know s/he labored over the details, but unfortunately, it just isn’t a wise business decision. 7. Write a letter to a subordinate to tell them that they have been denied promotion based on their latest performance review. Focus on the problems, not attacking the employee. For example, in what competencies required by the position is the employee lacking? In what areas of his/her job has s/he been performing below standard? Remember that even though you want to protect the employee’s feelings, you need to be explicit in your review – it will be important to have this documentation if the poor performance continues and you need to terminate the employee. Remember the goals you have when presenting bad news: * Make the decision clear * Help your audience accept the message * Maintain a goodwill relationship Prevent further unnecessary discussion * Preserve the company’s image * Protect the company from lawsuits. * Be thoughtful of the reader’s feelings * Reject the person, proposal, idea, behavior clearly and explicitly but not in a hurtful manner. Your letter must be written in the indirect format. This means it will include at least 4 sections (not necessarily 4 paragraphs – could be more or less). You will start with an opening buffer. Your second and third sections will convey the bad news and provide the justification for this bad news. You may choose to put the justification before the bad news if you think that is a better way to present the information. Your fourth section will close the letter on a pleasant note as you try to maintain goodwill between you, the audience, and the organization. Your letter should be presented in block format. It should be no longer than 1. 5 pages long. This assignment is due at the start of class on Wednesday, November 14th. It is worth 50 points and will be graded based on format, content, organization, and language. As always, email me or ask me in class if you have any questions.