Lion King - 1696 Words

The Lion King and Hamlet Essay The Lion King amp; Hamlet - Comparative Essay â€Å"All it takes for Evil to prevail in this world is for good men to do nothing.† Disney’s The Lion King placed a children’s faà §ade on a very serious story of responsibility and revenge. This theme, however, is one of the oldest in history, and while it is not the most apparent, it does exist by William Shakespeare. The Lion King seems not to be based on a fairytale, but rather on the Tragedy of Hamlet by William Shakespeare. The basic character archetypes are concealed, and the storyline is simplified for children. But with a closer inspection of the characters themselves and the storyline, we the seasoned readers, can see just how apparent these similarities†¦show more content†¦This role in Hamlet is fulfilled by Horatio. Horatio is completely loyal to Hamlet. There is a constituent of mutual respect in both friendships. In Hamlet, Hamlet is absent for most of the play because he is away at college. He only returns when he feels something urgent needs to be done. As well, Simba is not in the Pride Lands, he is in the jungle when Scar is a miserable king. He only returns when he is needed the most. Both princes return to reclaim their honor. Just as their actions, the fate of the uncles in both the play and the movie are identical. Both meet their deaths at the hands of their nephews. In The Lion King, Simba, upon returning from exile, confronts Scar and defeats him. Hamlet, on the other hand, is more passive at first. He poisons his uncle but before the poison takes effect, hamlet stabs Claudius, finishing the job. These two plays have several plot points in common. These points have inferred the similarity of characters such as Mufasa and King Hamlet, Scar and Claudius, Simba and Prince Hamlet. Laertes from Hamlet, is Claudius’ right-hand man. Although it may seem like he does not share any similarities with Simba, one must think again. Laertes and Simba both display impulsive behavior when angered. Once Laertes discovers his father has been murdered, Laertes immediately assumes the slayer is Claudius. As a result of Laertes’ speculation, he instinctively moves to avenge Poloniuss death. Provide insight into Laertes’Show MoreRelatedThe Lion King930 Words   |  4 PagesThe movie â€Å"The Lion King† can be interpreted in several different ways. There are the opinions of children and the opinions of adults. Children typically do not analyze it in depth as adults do and they do not always see the hidden meaning behind this movie. The movie is all about the ‘Circle of Life’ and how society works. The movie does not promote segregation but it does have hierarchies. Those hierarchies are shown throughout the movie where the lions are at the top and the hyenas are at theRead MoreThe Lion King ( Film )1038 Words   |  5 PagesThe Lion King (FILM) This Disney animated film follows the adventures of the young lion Simba, the heir of his father, Mufasa. Simba s wicked uncle, Scar plots to usurp Mufasa s throne by luring father and son into a stampede of wildebeests. But Simba escapes, and only Mufasa is killed. Simba returns as an adult to take back his homeland from Scar with the help of his friends Timon and Pumbaa. The first theme in the film the The Lion King would have to be manipulation. Although this theme mayRead MoreEssay On The Lion King1736 Words   |  7 PagesWalt Disney’s The Lion King is a legendary film even after its release almost twenty years ago, in 1994. (Disney). This film is easily the best animated feature of its kind; from the musical score to the animation to the memorable characters this film is an instant classic. The film is an animated fantasy adventure that spins the tale of a young lion cub named, Simba, who is the young prince of the lion pride. Simba is betrayed by his uncle, Scar, and runs into the wilderness after his father’s murderRead MoreThe Movie The Lion King 907 Words   |  4 PagesThe 1994 Disney film, The Lion King, is the beloved coming of age story about a young lion cub, Simba, who experiences tragedy, becomes lost, but eventually finds his way back to his roots. Perhaps, one of the most memorable scenes is the one where the ghost of his father confronts Simba. Disney used several elements to portray the feeling of being lost, and finding himself again throughout the less than four-minute scene. The use of physical obstacles, scenery, and parallels to Hamlet, scene 19Read More The Lion King Essay716 Words   |  3 PagesThe Lion King last week, and the first few words that come to my mind are: â€Å"amazing,† â€Å"stunning,† and â€Å"unbelievable!† My expectations were met, as my eyes grew wider with the bright, colorful lights, breath taking costumes, and the superb music of the first scene. I was a little unsure at first, wondering how in the world Disney was going to manage putting a film starring non-human characters, and animated ones at that, onto a three-dimensional stage. Disney never ceases to amaze me. The Lion KingRead MoreReaction Paper On The Lion King1620 Words   |  7 Pagesanalyze the movie The Lion King. Nearly everyone across the world has seen The Lion King, and w hen I was younger it was one of my personal favorite movies. However, I have never thought about this movie in a spiritual or religious way before this assignment. While watching this movie again I tried to relate the story, events, and characters to aspects of different religions and different aspects of the sacred. While writing this paper I will explain how the movie The Lion King explores the conceptRead MoreDisney s The Lion King1382 Words   |  6 Pagesthe success of Disney’s The Lion King, based off of William Shakespeare’s Hamlet, it only made sense to produce a sequel to the movie based off of another great Shakespearean work. Romeo and Juliet has been reworked many times, but a fairly overlooked adaptation is Disney’s The Lion King II: Simba’s Pride. The story of the â€Å"star crossed lovers† is now seen through the forbidden love of the lions Kiara, a pridelander, and Kovu, an outsider. Much like the original Lion King, there were sig nificant alterationsRead MoreAnalysis Of The Movie The Lion King 1022 Words   |  5 PagesThe Lion King The reason I decided to do this movie is because this one of the best Walt Disney movie of all times. The movie was debut back in 1994, and it was a smash hit. The movie starts off with singing â€Å"The Circle of Life†, and the movie is in Africa, where it all begins. It’s showing the king Mufasa holding his new born son Simba holding him up to the heavens with his wife Sarabi. Mufasa is showing him off to the Pride Rock so everyone can see, because as it said down throughout historyRead MorePhilosophy in the Lion King Essay954 Words   |  4 Pagesof The Lion King The Lion King is a classic movie, beloved by many. On the surface, this movie seems to be a light-hearted, carefree tale of a lion cub’s journey to justice. However, on taking a deeper look, one finds that the tale consists of conflicting worldviews and philosophies, while presenting the idea of destiny. But which religions and philosophies is it portraying? Let us take a closer look. Some would argue that Christianity is the mainly presented religion in the Lion King. After studyingRead MoreFilm Analysis Of The Lion King1845 Words   |  8 Pages The film The Lion King was an extraordinary animated film from the Walt Disney Collection. The film uses many theatrical features such as the choice of sound and music, lighting, and the actors and actresses’ voices behind the characters. I will be analyzing this film through formalist theory. â€Å"A formalist approach to analysis is concerned with film form, or how the basic elements are organized to convey certain meanings.† (Goodykoontz Jacobs, 2014) Contextual Information

Mathematicians of the Great Awakening - 664 Words

The 1700’s was home to one of the most crucial time periods in American history, The Great Awakening. This was also a very important time of development for mathematics. One of the mathematicians who had the greatest influence during this time was Gabriel Cramer, best known for his treatise on algebraic curves, published in 1750. Some of the others include Count Fagnano and .Antoine Parent. Ultimately, all three of these mathematicians somewhat revolutionized math during this time period. Gabriel Cramer was a Swiss mathematician born in Geneva in 1704. His father was Jean Isaac Cramer, who was a medical doctor in Geneva. While his mother was Anne Mallet. Jean and Anne had three sons who all went on to academic success. Besides Gabriel, their other two sons were Jean-Antoine who followed his fathers profession and Jean who became a professor of law. Gabriel moved rapidly through his education in Geneva, and in 1722, while he was still only eighteen years old he was awarded a do ctorate for having submitted a thesis on the theory of sound. Two years later, he was competing for the chair of philosophy at the Acadà ©mie de Clavin in Geneva. He published his best-known work in his forties. This was his treatise on algebraic curves (1750). It contains the earliest demonstration that a curve of the nth degree is in general determined if 1/2n (n+3) points on it are given. Some of his other achievements include editing the works of the two elder Bernoullis and writing on theShow MoreRelatedBlack People And The American Revolution1404 Words   |  6 Pagesthat they can retrace their way back to the Great Passage, and ultimately back home. Others decided to directly express their anger and frustrations of their new reality through violence. Most waited for an opportune time to harm. 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It also meant the activity, motion and even time of the big and great revival of not only art, but literature, learning, culture and science. Renaissance as a word symbolizes the revival of many aspects of life and also the transition from the medieval times to the modern times. Renaissance started in the 14th century in the republic of Florence (â€Å"Firenze† in Italian) in the north of Italy. Read MoreEssay on Albert Einstein: Creator and Rebel2900 Words   |  12 Pagesutmost importance. Following mention of those, it is then possible to look at his or her life, family, and religion as well. However, for Albert Einstein, these elements must all be looked at collectively. Einstein will no doubt go down in history as a great theoretical physicist. His work is compared in importance to that of scientists such as Galileo Galilei, Nicolas Copernicus, Johannes Kepler, and Isaac Newton. Some would even say that his contributions to science were greater. 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Jonathan Swift recorded the first great battle of the new versus the old learning. Matthew Arnold and T. H. Huxley engaged in a debate about the respective roles of literature and the sciences at the end of the nineteenth century. that now seems a rearguard action. When Arnold defendedRead MoreJean Piaget Cognitive Development10144 Words    |  41 Pagesis schemata.) Earliest schemes in the sensorimotor period are simply action patterns based on little more than reflexes, whereas later schemes are less action based and more cognitive. In Piaget’s view, children are like intuitive logicians or mathematicians. A child forms schemes or mental categories which may be likened to a mathematician’s concept of a â€Å"set†. For example, a child develops an â€Å"animal† scheme and also forms intuitive rules about what belong in this particular category or set. 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Service quality in hong kong restaurant Free Essays

string(62) " face interviews with prepared questionnaires \(Appendix 1\)\." Abstract This report is to identify and examine the issues of service quality throughout restaurant industry. Personal survey was carried out in Hong Kong to collect positive and negative expediencies in restaurant. The personal survey categorised into five groups: staff, information, process, food quality and availability. We will write a custom essay sample on Service quality in hong kong restaurant or any similar topic only for you Order Now The result will show a range of satisfiers and dissatisfies relating to the experiences in restaurant. Introduction Nowadays, many customers are more demanding on service quality in service industry such as hospitality and tourism. Since 1880s the service quality was began toward to the worldwide trend, many restaurant companies realised that a quality of food, in itself, is not guaranteed to maintain competitive advantage (Van der wal et al, 2002). The purpose of service quality is to delivery of excellent or superior service relative to customer expectation which is recognised as a multi dimensional construct (Zeithaml and Bitner, 1996). Service quality improvements will lead to customer satisfaction and cost management that result in improved profits (Steveson, 2002). Especially for customer service has major impact in service quality, customer service has become a unique component of both product and service sectors as well as the developments in information technology many businesses found that customer are being more demanding and knowledgeable. Not only has that, according to Moore (1987) s hown that many researchers had recognised that service quality could gain competitive advantages for company. Therefore, many companies are increasing attention to improve their service quality (Ghobadian et al, 1994). This report will investigate the levels of service quality in restaurants. It will examine the importance of service satisfaction and meeting customer expectations and studying the SERVQUAL model and the total quality management model. For the purpose of this study, the service quality in restaurants includes staff, decoration and layout, location, menu and information, food quality, hygiene and food process. Customer experiences in restaurant will be assessed by identifying the experience of satisfaction or dissatisfaction by using the Critical Incident Technique (CIT). Literature Review Furthermore, customer to customer experiences is getting more important in todays experience economy, in order make customers are staging memorable, special, and above and beyond service experiences plays an important role. These customer to customer experiences will help company gain a competitive advantage in the competitive service industry. There are many methods and models of evaluating service quality. SERVQUAL is a model that provides a technique for measuring and managing service quality, this has According to Parasuraman et al (1988) from Figure 1, SERVQUAL has five features dimension which are tangibles, reliability, responsiveness, empathy and assurance. These components are to measure the gap between customer satisfaction and expectation. SERVQUAL is assuming the service quality is critically determined by the disparity between the expectations and perceptions of the customer and the service actually delivered (Curry and Sinclair. 2002). In addition, service quality can be defined as the extent to which a performance of company meets a customer’s need or expectation (Wisniewski 2001). Consequently, these are to improve and provide service to customer and a strategy to be a loyalty and have a luxury experience at company. Moreover, ‘Service quality is a multilevel construct consisting of the aforementioned three sub dimensions’ studied by Brady and Cronin (2001). The first dimension is interaction quality, it is formed of attitude, behaviour and expertis e of the service provider. The second dimension is physical environment quality, it is formed of ambient conditions, design and social factors of the service facilities. Lastly, the outcome quality dimension is formed of waiting time, tangibles and valence. Secondly, Totally quality service (TQS) is a continuous improvement process, it involved leadership, measurement tools and organisational culture, it is the product delivered to the customer is a service rather than a manufactured object and customer satisfaction is the ultimate goal in both cases (Karen,1997). It is focuses on customer needs and expectations, the company should understand what customer needs and their expectations before designing and implementation, also in order to maintain the competitive edge, the company must to identify their customer’s needs and meet the customer satisfaction (Asher, 1989). In terms of restaurant, they need to understand their target customer eating behaviour in order to design the menu which suit customer expectation. Moreover, company having a good leadership system, an organisational culture and a team of good commitment employees would improve business process which result in improvements in service quality. This can be an improvement in service performance outcomes or cost based values, high levels of service quality will lead to high levels of customer satisfaction. Parasuraman et al (1991) conceptualised the Zone of tolerance theory and suggests that service quality perception are dependent upon consumer’s expectations. Company in order to understanding and measuring the satisfaction of customer, they used Critical incident technique (CIT), it’s provide a starting point and a process for advancing company through a learning experience (Davis, P J 2006). The CIT can provide a powerful data analysis tool to increase knowledge which is relating to company’s performance (Bitner et al, 1990). The purpose of CIT is to investigate any causes of the problem and then advance some solutions to address the problem. Grove and Fisk (1997) used the CIT to investigate how customers get along with each other in entertainment parks. They found that it is appropriate and reasonable behaviour in service situation as well as individual situation. CIT is a ‘story telling’ method which provides a variety sources of data by allowing respondents to determine which incidents are the most relevant to the phenomenon being investigated (Grewler, 2004). This CIT method has been successfully used in many studies provides and justify of the methodology of this report. Methodology The primary objective of this study is to identify service experiences in restaurant industry. CIT is one of the popular research method in the service literature and it is especially useful when researching phenomenon (Edvardsson and Roos, 2001, Bitner et al, 1990). Furthermore, it involves a classification technique in order to analysis qualitative data. This research is based on face to face interviews with prepared questionnaires (Appendix 1). You read "Service quality in hong kong restaurant" in category "Essay examples" This is to collect the past experiences in restaurants from interviewers as well as the average spending in restaurant critical incident were gathered by asking interviewers to recall the most memorable experience of service quality they had in restaurant. The interviews were carried out in late March 2011 in Hong Kong, China. The reasons of chosen this place was because I am interesting the service quality in my home town as well as Hong Kong is a cosmopolitan city that gathered al kind of different type of restaurants. Interviews were conducted in two days. The interviewers were picked up at random places around Hong Kong. This was to make sure the data I collect could be more accurate as I could. Findings A total of 55 results were collected from 40 respondents, 31 were female and 9 male. 29 respondents can recall their good experiences when they were in restaurant whereas 26 respondents can also recall their bad experiences when they were in restaurant. The results were sorted into 5 categories, these data would help readers to understand the main issues of service quality in restaurant industry. Staff: Satisfier- the staffs are quite friendly, well explained of the menu and also recommended their popular recipe for us. Satisfier- I am a vegetarian, the staff recommend some good vegetarian menu to us and she was very patient to answer our requires. Dissatisfier- the service performance was not as good as I expected, I waited 10 minutes till one of the staff came over or asking order. Information: Satisfier- the menu display very well and the picture of the recipe from the menu are almost the same to what we had. Dissatisfier- the restaurant is not easy to find and did not have many advert on magazine or official website. Therefore, it is not easy to find out more about the restaurant. Process: Satisfier- the process was very efficiency, from taken order fill the food delivery only took 10 minutes. Dissatisfier- I waited for so long till the food came, even though there were not many customers at that moment Food quality: Satisfier- the food taste very nice and well displayed. Satisfier- I am a big eater and the portion is huge which is suitable for me. Dissatisfier- the food was very expensive and did not worth for $1000 for four people. Atmosphere: Satisfier- the restaurant location was outskirt of town which was very nice and quiet as well as suitable for gather some friends for a chat and gathering or some business meeting. Satisfier- in the Valentine ’s Day, me and my girlfriend went to a restaurant, the lighting inside the restaurant was very romantic we had a good time at that restaurant. Dissatisfier- the tables were very close to each other, we felt very uncomfortable. There were too many people waiting for table so we can not stay in that restaurant for a bit longer. Analysis The graph shows the satisfaction of service quality in Hong Kong restaurants. The graph shows that the majority of customers are satisfied with the service quality of restaurant. For the most important is staff performance, 19 respondents can recall their experience of staff service quality, 12 of them are satisfied with the staff’s service, they think that staffs are friendly and introduce the popular recipe to customers. On the other hand, 7 respondents are dissatisfied with the staff’s service, they think that the staff have no manner and took long time to take order. These could shown that the staff’ performance are important and have a directive effect on total service quality. Many restaurant companies are trying to increase the attention to improving service quality especially staff performance, some companies consider service quality is more important than product quality as well as good service quality could improve sale performance and improve profit (Ghobadian et al, 1994; Stevenson, 2002). Customer satisfaction depends on worke rs in the restaurant team knowing their role and working to a common objective (Macanlay, S and Cook, S 1995). Customers think that uniformity is what customer service teams seem to strive for such as standard uniform to all staff and standard greetings, these could improve the company image and professional. Furthermore, restaurant manager should also set a clear service standards and objectives and monitor and jointly review staff performance. For example: how long it takes to process customer calls and orders, letters to customers conforming to company style, use of telephone greeting and handling customer complaints. Other than staff’s performance, food quality is essential in service quality to restaurant in order to be successful. It is because good food can keep customer return and building up loyalty. 10 respondents can recall their good experience of food quality, they think the taste of the food was very good and well display. Also, customers think that the size of the portion is important as well. However, 5 respondents could recall their bad experience of food quality, some of them think that the food was tasteless and other respondent had a experience that the food was over cooked. Food is the main element in restaurant as it is a purpose that customer coming for. Moreover, food quality is important to restaurant and also should exceed customer expectation. Restaurant should be knowledgeable of what the expectation is and what customer needed from the restaurant in order to provide the best food to their target customer, especially in Hong Kong, there are many different type of cu rry themed restaurants, they all had different target market of customers and loyalty, it is because the restaurant managers understand that different customer loves different taste and can not fulfil all customers’ taste. After food quality, process is also important to restaurant operation, its included how long it takes to deliver the food to customer and the whole experience in the restaurant, if the restaurant operation run smoothly, it could gain added value.5 respondents could recall their good experience in the restaurant, most of them were happy with the process and think they are very efficiency. However, 3 respondents could recall their bad experience of process in the restaurant. Most of them were not happy with the delivery time, customer waited over 20 minutes for the food and some of them respondents waited for too long for worker to come and take orders. The process and operation have to be efficiency in the restaurant, these could increase the customer cover in the restaurant and improve in sales. In addition, information is how customer receives news and information from restaurant, the picture and text of the food from the menu should be accurate to the real food. 4 respondents were satisfied with the information such as menu and leaflet of the restaurant. They think that the menu layout was clear and easy to look. Addition to the restaurant advertised on many food magazine which help customers easy to find the place and fully described what is the theme of the restaurant and what kind of food they do in the restaurant. But 3 respondents were dissatisfied with the information, mainly, they were not happy with the menu, they think that the menu was too simple and without the ingredient inside the menu could case misunderstanding, also the food was not accurate to the picture from the magazine. Information is important to restaurant because it involved the communication and relationship with customers, customers have higher expectations if the restaurant is on the magazine and well promoted. For the most important is the menu design, good menu layout and pictures could attract customer. Finally, atmosphere inside the restaurant has a direct impact to service quality, atmosphere is including the lighting, personal space and decoration inside the restaurant. 4 respondents could recall their good experience in terms of atmosphere in the restaurant, one of the respondent said the lighting is important if customer are couple for a special meal as well as decoration. However, only 1 respondent was complaining that the table cover was too close to each table which didn’t have enough personal space and can not relax during the dinner. Decoration and atmosphere are essential to restaurant, it can gives a good image to customer and added value to service quality. Conclusion This report has examined customer perceptions of service quality in terms of staff’s performance, process, information, food quality and atmosphere in restaurants in Hong Kong using the critical incident technique. Perceived service quality is highly subject to different people, there are many definitions of quality that emphasize this aspect of customer (Juran, 1974). However, there is always an improvement in terms of service quality. The result shown that the customers are more concern and recognise the important on service quality into five main areas: staff, process, information, food quality and atmosphere. The hospitality industry such as restaurant seems increasing to be acknowledging the message that quality is satisfying the needs and expectations of the customer (Lockwood, 1995). Moreover, it managing quality is a particularly difficult and complex problems, the restaurant needs to face the manufacturing problems of providing a high quality food to satisfy customer, it also needs to counter the problems of service delivery through the high level of interaction between staff and customer (Lockwood, 1995). The report shown that the majority of respondents were satisfied with the service quality, 64% are satisfied to overall service quality in the restaurant. Especially staff and food quality are the main concern and have a direct impact to service quality, 22 respondents were satisfied with these areas. However, there are 34% are not satisfied with overall service quality in restaurant and mainly 12 respondents were dissatisfied with the staff and food in restaurant. Which has told us that there are improvement in service quality in restaurant. Managerial implications The results of the report have shown that there are many issues should be improved by manager of restaurant operation and training. This report could provide opportunities to the restaurant management for improvement in order to gain more competitive advantages. It is clear that much dissatisfaction in staff’s performance and food quality. The respondents in this research though that these two elements are important in service quality. In terms of staff’s performance, in order to provide exceeding service to customer to meet their needs and satisfaction, management should provide regular training to employees. Also in the food quality, the front house staffs should always asking for opinion of food from customers and having regular meeting with kitchen staffs sharing the commends from customers, not only on food quality also on overall performance. For some chain restaurants, they standardise the food quality and staff’s quality, they set a standard of staff’s quality for staff to follow to guideline to serve the guest and as well as on food control. Process also need to be improved, management need to make sure that the operation runs smoothly and aiming for no mistake in any steps, efficiency service could satisfy customer. Atmosphere and information are based on their target customer, the management should be understand their customer interest and provide suitable environment for customer. How to cite Service quality in hong kong restaurant, Essay examples

Breaking Bad News Writing Tips free essay sample

Unfortunately, there will be times in your career when you have to report bad news to someone. It’s awful to give and awful to hear, but there are certainly better and worse ways to present the message. For this assignment, you will select one of the scenarios below and craft a bad news letter to the fictional recipient. Scenarios: 1. Write a letter to a very strong job candidate telling them that after much deliberation following three rounds of interviews, a prestigious job at your organization has been filled by someone else. However, you believe there may be a position available for this person in the future with the company, so make sure you leave a positive impression. 2. Write a letter to someone 90 days past due on a debt to your company. You may want to explain to your reader what will happen if payment is not made soon. Consider how the reader feels about the situation and what would be the best technique for getting payment. We will write a custom essay sample on Breaking Bad News: Writing Tips or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page Remember, if this person files for bankruptcy, your company may get no payment at all. . Write a letter to a tenant informing him/her of a lease violation. Be sure to include the specifics of the violation. Remember, this evidence could be important if you later need to evict this person. But be careful of outright attacking the tenant. In the past, your management company has had tenants break leases and trash apartments when there was a disagreement with management. 4. Write a letter to someone who is 30 days past due on a debt to your organization. Think about how this letter might differ from the scenario above where the debt is 90 days past due. 5. Write a letter to a former employee who has recently contacted you and asked you to write a letter of recommendation for him/her. Unfortunately, you ethically cannot recommend this individual for the position he/she is applying for. Quite frankly, the individual was arrogant, unprepared, stubborn, and apathetic. You weren’t sad when s/he left the company and you don’t feel comfortable trying to sell them as an employee to another organization. 6. Write a letter to a subordinate rejecting a recently submitted proposal for opening a new location for your business in his or her native country. You know this proposal was very important to this employee because s/he believed that in time, s/he would be able to move back home to run this facility. You know s/he labored over the details, but unfortunately, it just isn’t a wise business decision. 7. Write a letter to a subordinate to tell them that they have been denied promotion based on their latest performance review. Focus on the problems, not attacking the employee. For example, in what competencies required by the position is the employee lacking? In what areas of his/her job has s/he been performing below standard? Remember that even though you want to protect the employee’s feelings, you need to be explicit in your review – it will be important to have this documentation if the poor performance continues and you need to terminate the employee. Remember the goals you have when presenting bad news: * Make the decision clear * Help your audience accept the message * Maintain a goodwill relationship Prevent further unnecessary discussion * Preserve the company’s image * Protect the company from lawsuits. * Be thoughtful of the reader’s feelings * Reject the person, proposal, idea, behavior clearly and explicitly but not in a hurtful manner. Your letter must be written in the indirect format. This means it will include at least 4 sections (not necessarily 4 paragraphs – could be more or less). You will start with an opening buffer. Your second and third sections will convey the bad news and provide the justification for this bad news. You may choose to put the justification before the bad news if you think that is a better way to present the information. Your fourth section will close the letter on a pleasant note as you try to maintain goodwill between you, the audience, and the organization. Your letter should be presented in block format. It should be no longer than 1. 5 pages long. This assignment is due at the start of class on Wednesday, November 14th. It is worth 50 points and will be graded based on format, content, organization, and language. As always, email me or ask me in class if you have any questions.